Skills for the Virtual Work Environment

The work environment has undergone a significant transformation due to the COVID-19 pandemic. It is conceivable that the way a tech exec approaches work will not revert to its pre-pandemic state. Therefore, a tech executive must possess the essential qualities of flexibility and adaptability to thrive in the current working model.

Modern companies have implemented long-term strategies for a hybrid work environment, acknowledging that numerous aspects of our professional lives will be permanently altered. Even organizations advocating for a return to the workplace recognize that remote work will continue to be the norm in the new normal, with employees operating from home more frequently than before.

In the post-Covid hybrid work environment, certain qualities will be crucial for employees to embrace in order to achieve success:

  • Ability to adapt to change.

  • Ability to work in a team.

  • Ability to develop creative, out-of-the box thinking.

Developing the skill of captivating peers and capturing the attention of leaders is vital for achieving success in the virtual world. Building meaningful connections and cultivating a robust online presence are essential for thriving in this era of digital transformation.

Click here for a post on the future of collaboration technology.

The Importance of Understanding Technology in Career Advancement

In today’s business landscape, technology plays a critical role, regardless of the job you hold. A competent tech executive understands the importance of keeping all leaders well-informed about the latest technological advancements. They devise a comprehensive plan to ensure effective communication and knowledge sharing among the leadership team.

Laptops have become ubiquitous tools, necessitating that users acquire proficiency in office applications such as PowerPoint, Word, and Excel. However, it is insufficient in today’s world to simply be familiar with navigating a laptop. It is crucial to actively engage and educate oneself about how technology is shaping one’s specific industry.

You might be familiar with the term “Cloud”, but have you ever wondered what it actually means and how it can benefit your business?

Nowadays, data holds immense significance, leading many organizations to adopt Artificial Intelligence (AI) solutions for leveraging and decision-making based on this wealth of information. But how does it all work? Lately, there has been a lot of buzz surrounding ChatGPT. Are you familiar with this technology and its potential applications for your business? The key is to stay well-informed and have a good understanding of these advancements, as it can greatly benefit both you and your career. Embracing these transformative technologies will shape the future of your company.

We’ll talk more about specific technologies and how they apply to various businesses in later posts.

Virtual Conferences

Everyone is working virtually, if not fulltime, at least parttime. This makes connecting with people a challenge. Tech execs need to factor virtual ways of working as part of their technology strategy.

The virtual world presents challenges for professionals, especially newcomers. How to stand out on Zoom, Teams, and other platforms? It’s not easy. Mistakes, even the ones you are unaware of, are common.

New Way of Operating

Virtual conferences have become the standard way to meet at many organizations. Just like physical conferences, there are rules: be on time, turn on your camera, and actively participate. Following the rules is the first step to getting noticed, but it may vary depending on the organization and team. Getting an appropriate share of speaking time can be challenging with a competitive crowd. So, be nice and use the “raise hand” button, while avoiding jumping in too often or talking over leaders. These are just some of the mistakes to avoid. It’s important to have something valuable to contribute to the conversation, rather than speaking for the sake of being heard.

Leaders may be expected to talk

Believe it or not, some leaders feel the need to talk excessively during virtual meetings, repeating what’s already been said without adding value. Unfortunately, being the boss, nobody tells them to stop. Another mistake is ignoring these bosses’ judgment on your participation in the conference call. Though Joe may not have had valuable input, listening connected and enabled him to. So, if you find yourself being quiet Joe with a talkative boss, occasionally interject with a “thank you” or an insightful comment to show your involvement. Remember, adding meaningful input is key.

To “add meaty” and make the best impression you can, you need to do the following:

  • Check the meeting invite for the topic and attendees. Make sure you’ve accepted the invite.

  • Prepare – do your research on the topic and get to know who the people are who will be attending the call and their roles.

  • Create a bulletized list of topics that you could potentially discuss during the call.

  • Email the meeting organizer to ask if there is an expectation for everyone to provide some level of input during the call. If there was no agenda, or the agenda was not clear, this is a good time to get clarity from the meeting organizer.

  • Be on time to the call.

  • Dress neat – interpret how you should dress based on the kind of call and the culture of your organization. Virtual meetings are usually fairly informal.

  • Turn on your camera and smile – say hi to the crowd.

  • Use the “raise hand” button to be given a smooth transition into the conversation. You can also just start talking during pauses, if there are any.

  • Don’t talk over people. If you do, say sorry and defer to the person you stepped on.

  • Take notes so that you can respond to any requests or answer questions after the call.

  • Give a nice wave and smile at the end. Say something like, “talk to you all again soon.”

You’ll have virtual meetings where people don’t turn on their cameras. If everyone is doing it, that’s okay. The objective of these calls is to accomplish something, which doesn’t always require following all the virtual meeting rules.

When you don’t want to turn on your camera

Sometimes, you may feel uncomfortable turning on the camera due to the time of day or exhaustion. In such cases, especially if others have their cameras on, you can simply explain, “Apologies for not having my camera on. I’ve had back-to-back calls today, and I’m a bit worn out.” Usually, people will understand, unless the talkative boss is on the call. Knowing your audience is crucial, and in the case of the talkative boss, I always turn on the camera.

We’ll talk more about virtual meetings in the future.

Avoiding Unconscious Bias as a Tech Exec

Unconscious bias is when a person unknowingly makes judgements based on their unconscious mind. A tech exec needs to understand and avoid making decisions based on unconscious bias.

Often, individuals are unaware of their own biases, which often stem from their upbringing. For instance, a parent may frequently express disdain for a particular race or creed in the privacy of their home, with their impressionable child as an audience. These encounters leave a lasting impact on the person’s psyche.

Human nature plays a role in our inclination to gravitate towards those who resemble us. In the realm of business, however, it’s crucial to acknowledge that not everyone shares our similarities. Consequently, surrounding ourselves solely with individuals who mirror our own traits can inadvertently reflect a bias, excluding others in the process.

Be aware that your leaders may have these biases and work to help yourself avoid being impacted.

Allow me to provide an illustration of being ensnared by bias:

  • You are on a team where everyone is a football lover. They talk about it every day, and the manager has started a fantasy football league.

  • You are not a fan and don’t participate in the discussions about the league. So, you are kind of on the outside.

  • The team manager establishes a strong bond with each member, sharing their love for football and regularly enjoying lunch together. Although you are not usually included, the camaraderie among them is evident.

  • Due to the manager’s substantial interactions with individuals who share a common interest, which often intertwines work discussions and football banter, he also entrusts the most captivating tasks to these individuals.

  • You are assigned mostly admirative tasks.

  • You articulate your dissatisfaction with the job to your counselor, pondering whether this organization might not be the ideal fit for you.

  • Your counselor, as expected, communicates with the manager to inform them about your concern. The manager, however, expresses their own concern that you haven’t directly addressed the issue with them. Furthermore, they mention to your counselor that you appear to be disconnected from the team and lacking motivation.

  • Because of the “football connection” you have not felt overly comfortable confiding in the manager.

  • Naturally, with the administrative work, and the lack of connection with your manager you are down. Mentally this is just not what you want to be doing.

  • The annual appraisals have commenced, and the feedback from your manager and counselor to the management team has been less than satisfactory. Despite your anticipation for a promotion this year, unfortunately, it will not be happening.

Unconscious bias affected your progress, but it’s not your fault for not getting promoted. Your manager favored individuals with similar qualities, lacking inclusivity. Hopefully, your company educates leaders about unconscious bias; but often, they don’t. If not, you’ll need to navigate this situation independently.

It’s tough, but don’t let isolation hold you back. Share your concerns with your manager about feeling excluded and request tasks that promote your growth in the company.

Click here for a post on dealing with the situation of your boss hating you.

Your Boss Hates You (What do you do?)

If you find yourself not getting along with your tech exec boss, it can be a challenging situation. Sometimes, the connection simply isn’t there. It could be due to differing operating styles or a misstep that has upset your manager.

Navigating this challenging situation can be highly stressful when it comes to showing up for work each day. Unfortunately, addressing the barrier that has emerged between you and your boss is necessary. Remember, your boss holds the power to potentially impact your career, especially within the current company. If you aspire to reach an executive position within this organization, it’s crucial to resolve the situation. Consider establishing a regular connection to meet weekly, allowing you to better understand and address the underlying issues. Although it may be painful, open and consistent communication is key to finding a resolution.

Although it may be challenging, it is important to have a conversation with your boss to understand their concerns. Start by compiling a list of potential actions to address the issues and share your plan for resolving them with your manager. It is crucial to ensure alignment on the steps needed to improve the working relationship.

If the situation is dire, it may be necessary to contemplate leaving the company. This, especially if you have invested time and effort in building distinguished reputation and feel at ease within the company’s culture. Transitioning to a new organization can prove arduous as it entails starting afresh with a different leadership team, requiring you to once again demonstrate your capabilities.

Click here for a post on how to do a job search as a tech executive.

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