How to Work with a Person with a Divergent View

Interacting with individuals who have different viewpoints can be challenging. As a tech executive, you’ll often face these scenarios, requiring you to excel in communication to reach favorable results. Yet sometimes the wisest choice is to discreetly step away. “Divergent” is increasingly synonymous with radically different. But what precisely constitutes a divergent view?

A divergent view is an opinion or perspective that differs from your own or the majority’s.

It can emerge in scenarios with multiple solutions to a problem, conflicting beliefs and values, or varying interpretations of information. Divergent views also originate from personal experiences and backgrounds, making them highly subjective.

In your role as a tech executive, you’ll encounter differing perspectives on topics such as product development, business strategies, and company culture. These differences can lead to disagreements, conflicts, and misunderstandings if not properly managed. Thus, developing strong communication skills is essential.

One way to address divergent views is by practicing active listening.

This involves focusing on the speaker, understanding their viewpoint, and asking clarifying questions. By actively listening, you can better comprehend the other person’s perspective and find common ground.

Respecting differing views is also crucial. Even if you disagree with someone’s opinion, respecting their right to hold it is vital. Acknowledge and appreciate the diversity of thoughts and ideas within your team or organization. This fosters a positive work culture where individuals feel valued and are encouraged to share their perspectives without fear of judgment.

A divergent view can sometimes lead to healthy debates and innovative ideas.

As a tech executive, you have a responsibility to create an environment where diverse opinions are welcomed and encouraged, leading to a culture of continuous learning and growth within your company.

However, when divergent views cause conflicts and hinder progress, it’s essential to address them professionally and calmly. Avoid personal attacks or defensiveness; instead, focus on finding a compromise or common ground that benefits all parties.

Remember, diversity of thought can drive progress and innovation, so embrace it rather than view it as an obstacle.

With these skills and mindset, you can handle divergent views confidently and navigate challenging situations constructively.

Effective communication is not just about expressing your own thoughts but also about understanding others’ perspectives. By actively listening and respecting divergent views, you can foster a collaborative and inclusive work environment, which is crucial for success in the tech industry. Continually work on your communication skills, remain open to diverse perspectives, and use them as opportunities for growth and improvement. With these approaches, you will effectively handle divergent views and lead your team toward achieving common goals.

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Frustration Build: It Can Be Harmful to Your Job and Your Health

I was coaching a tech executive who was letting frustration build over her boss’s treatment of her. Even days later, her frustration persisted. Despite my attempts to console her, she remained fixated on her boss’s lack of trust, firmly believing he should never have asked the question he did. This kind of persistent thinking can impact both job performance and mental well-being. It’s essential to learn how to let go and move forward. First, she should resolve the incident with her boss to her satisfaction, and second, she needs to let it slide off her back to prevent it from affecting her well-being.

First: Resolving the Incident with Your Boss

It’s important not to let frustration build and to address any issues or conflicts that arise in the workplace. In this case, it would be beneficial for the tech executive to have a conversation with her boss and express how she felt about their interaction. This allows for open communication and can help clear up any misunderstandings.

During this conversation, it’s helpful to remain calm and professional. Avoid placing blame or getting defensive. Instead, focus on expressing your feelings and finding a resolution together.

It’s also important to listen to your boss’s perspective and try to understand where they are coming from. This can provide valuable insight into their actions and help resolve the issue at hand.

Once a resolution is reached, it’s important to let go of any lingering negative feelings towards your boss. Holding onto resentment or anger can do more harm than good and prevent you from moving forward.

Second: Letting Go for Your Mental Well-being

Learning how to let go is key to maintaining a healthy mindset and preventing work-related stress from affecting your mental well-being. Here are some tips for letting go:

  • Practice mindfulness techniques such as deep breathing or meditation to help calm your mind and let go of negative thoughts.

  • Find healthy outlets for releasing stress and tension, such as exercise, hobbies, or spending time with loved ones.

  • Remind yourself that holding onto negative feelings will only hurt you in the long run, and it’s better to focus on the present moment and moving forward.

  • Seek support from friends, family, or a therapist if you’re struggling to let go of negative experiences at work.

Remember that learning how to let go is an ongoing process.

It may not happen overnight, but with patience and practice, you can develop the ability to move forward from difficult situations in a healthy way. By resolving conflicts and letting go of negative feelings, you can improve both your job performance and overall well-being. So don’t let one bad experience with your boss define your attitude towards work – learn how to let go and keep moving forward.

Letting go is not about forgetting or condoning what happened, but about freeing yourself from the weight of negative emotions and allowing yourself to move on with a clear mind. So next time you find yourself fixating on a past experience with your boss, take a deep breath and remember the importance of letting go for your own well-being. With time and practice, you’ll develop the ability to let go and move forward in a healthy way, both at work and in life.

In conclusion, don’t let frustration build. Letting go is an important skill to have in any workplace environment. It allows us to navigate conflicts and obstacles without being consumed by negative thoughts and feelings. By learning how to let go, we can improve our relationships with colleagues, maintain our mental well-being, and ultimately perform better in our jobs. So next time you find yourself struggling to let go of a negative experience at work, remember the steps outlined here and make an effort to move forward in a healthy way. Your future self will thank you for it.

Click here for a post on avoiding burnout as a tech exec by practicing selfcare.

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High Availability – dual meanings and a closed mind

I once worked with a consulting partner who was so convinced of his own intelligence that he dismissed others’ ideas. This know-it-all mindset can blind you to crucial details by closing off alternative possibilities. He was obsessed with the cloud and resisted the idea that “high availability” could have various interpretations. His expertise lay in creating highly available cloud environments for applications. Meanwhile, I was helping a client enhance their application environment on a legacy platform. We focused on strengthening the applications to make them self-healing and highly resilient.

The two definitions of high availability mentioned in the paragraph above are:

  1. High availability in cloud environments means building a system that is always accessible and functioning, even during failures or outages. This is achieved by using redundant resources, load balancing, and failover mechanisms.

  2. High availability in legacy application environments means making applications robust and self-sufficient, capable of quick recovery from issues or disruptions without user downtime.

Understanding these interpretations of high availability is crucial, as they emphasize the need to consider various factors in system design and implementation. While the cloud offers flexibility and scalability, it also presents challenges like security concerns and dependence on internet connectivity. On the other hand, legacy platforms may have limitations but also offer stability and familiarity. As technology evolves, it’s crucial to stay open-minded and consider all options for achieving high availability in any system.

Collaboration and communication with colleagues from different fields can provide valuable insights and lead to more well-rounded solutions. Recognizing that no one knows everything and being open to learning from others can greatly benefit individuals and organizations.

Furthermore, the concept of high availability is not limited to just technical systems.

It also applies to individual roles within a team or organization. Just as a highly available system is resilient and handles unexpected challenges, a high availability mindset enables individuals to adapt and thrive in any situation. This includes being open to new ideas, continuously learning, improving skills, and supporting others when needed. Ultimately, a combination of technical expertise and a high availability mindset is necessary for success in any industry. So, it’s important to cultivate both aspects in ourselves and our teams for continued growth and success.

The key lesson from this collaboration is that a know-it-all attitude can hinder progress and limit solutions. It’s vital to stay open-minded and consider different perspectives when aiming for high availability in any area of life. Collaboration, continuous learning, and a high availability mindset are key components in achieving success and resilience in today’s ever-changing world.

How do you work with a know-it-all, especially one who silently disagrees and acts on their own beliefs?

Here are some actions to take:

  1. Listen actively and ask for their reasoning: Instead of dismissing their ideas, listen to them and ask for the rationale behind their beliefs. This not only shows respect but also allows you to understand their perspective better.

  2. Share your own thoughts and concerns: It’s important to voice your opinions and concerns as well. By sharing your thoughts, you can potentially highlight any blind spots or gaps in their thinking.

  3. Ask for data or evidence: If possible, ask for data or evidence that supports their beliefs. This can help validate their ideas or allow them to see where there may be room for improvement.

  4. Find common ground: Even if you disagree on certain aspects, try to find areas of agreement and build from there. This can help bridge the gap between differences in opinions.

  5. Seek input from others: Bring in other team members or experts to provide their perspectives. This not only adds diversity to the discussion but also helps prevent one person from dominating the conversation.

I believe this lesson holds true not just for individuals but also for organizations as a whole.

For a company or team to thrive, they need an open-minded and adaptable culture, especially in today’s fast-paced business world.

Moreover, having a diverse team with varied perspectives can lead to more innovative solutions and increased adaptability. This applies not just to technical roles, but also to leadership and management positions. A leader who is open to different opinions and ideas can foster a more collaborative and agile work environment.

In conclusion, the concept of high availability goes beyond just technical systems. It encompasses a mindset that values continuous learning, collaboration, adaptability, and open-mindedness. By adopting this mindset, we can achieve greater success and resilience in today’s rapidly evolving world. So, let’s strive for high availability not just in our systems or roles, but in every aspect of our lives. Keep an open mind, keep learning, collaborate, and be adaptable—that’s what it takes to thrive today.

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Handling passive aggressive peers

As a tech executive, you have a peer who is extremely passive aggressive. They go out of their way to undermine you in front of your boss, presenting themselves as professional and collegial. Privately, they belittle you and create obstacles. You don’t want to engage in their tactics, but you’re aware of the risk of appearing unfavorable. How do you navigate this situation effectively?

Strategies for handling passive aggressive peers

Dealing with passive aggressive peers can be a challenging and frustrating experience. However, it’s essential to remain professional and handle the situation tactfully. Here are some strategies that can help you navigate this type of workplace dynamic effectively.

1. Stay calm and composed

The first step in dealing with passive aggressive behavior is to maintain your composure. It’s easy to get frustrated and upset when someone undermines you or creates obstacles, but losing your cool will only make the situation worse. Take a deep breath and try not to react emotionally. Instead, remain calm and rational in your response.

2. Address the behavior directly

Passive aggressive individuals often use subtle tactics to undermine others, making it challenging to confront them directly. However, it’s essential to address the behavior directly and calmly. Make sure to use specific examples and explain how their actions made you feel.

3. Set boundaries

It’s crucial to set boundaries with passive aggressive peers and be consistent in enforcing them. Let them know what behaviors are acceptable and unacceptable and stick to these boundaries. Being firm about your boundaries can discourage passive aggressive behavior.

4. Document their behavior

If the passive aggressive behavior persists or escalates, it’s essential to document each instance accurately. Keep a record of dates, times, and specific examples of their behavior that has affected your work negatively. This documentation can serve as evidence if you need to address the issue with HR or your boss.

5. Seek support

Dealing with passive aggressive peers can be emotionally draining, and it’s essential to have a support system. Talk to trusted colleagues, friends, or a mentor about the situation and seek their advice. They may also provide a different perspective that can help you handle the situation better.

6. Remain professional

No matter how difficult the situation gets, it’s crucial to remain professional at all times. Do not engage in gossip or respond to their passive aggressive behavior with your own snide remarks. Instead, focus on maintaining your professionalism and doing your job well.

You may need to escalate the passive aggressive behavior.

If the strategies mentioned above do not yield the desired results, it is advisable to escalate the matter to your boss. Clearly outline the situation, offering specific examples of the passive aggressive conduct you have encountered. By presenting evidence of the behavior, your boss can step in and handle the situation by addressing the matter with your colleague directly. This proactive approach can help foster a more positive and productive work environment for all team members involved.

In conclusion, handling passive aggressive peers can be challenging, but it’s crucial to remain calm, set boundaries, document their behavior, seek support and stay professional. Remember to prioritize your mental health and well-being while dealing with difficult peers. So, keep a positive attitude and focus on your goals rather than getting caught up in office politics or negative interactions. With these strategies in mind, you can handle any passive aggressive peer situation with grace and professionalism. So, stay strong and don’t let their behavior affect your work or self-esteem.

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Leaders Need to Stand Strong on DEI

Colorado Republican Lauren Boebert jumped on social media to criticize President Biden for skipping a press conference. In her post, she derogatorily referred to Karine Jean-Pierre, the current White House Press Secretary, as a “DEI hire.”

Jean-Pierre is a highly qualified professional with an Ivy League education and extensive political experience, including serving under former President Obama. Boebert commented, “Instead, Americans are supposed to listen to the discredited DEI hire. PASS,” targeting Jean-Pierre, who is notably the first Black, openly gay woman to hold this distinguished position.

People like Boebert not only undercut highly qualified professionals from diverse backgrounds but also diminish the importance of Diversity, Equity, and Inclusion (DEI) programs that organizations have carefully crafted and effectively put in place.

Under pressure from right-wing influences, numerous companies are abandoning their DEI initiatives. Racism, in any form, must not be tolerated. DEI programs have played a crucial role in enabling organizations to benefit from the insights and perspectives of diverse individuals, significantly contributing to their success. Valuing people who differ from us is essential because it brings perspectives we might not otherwise encounter. Furthermore, ensuring a diverse and equitable work environment is simply the right thing to do. Everyone, regardless of who they are, deserves fair treatment. The term “DEI hire” should never be used.

How can we effectively confront individuals like Boebert and their racially charged remarks?

First, companies, regardless of the products or services they provide, must firmly oppose racism and resist succumbing to right-wing pressure. They must also stand firm on their commitment to DEI initiatives and hold individuals accountable for discriminatory behavior and language. Additionally, organizations can work towards creating a culture of inclusivity by implementing policies such as diversity training, inclusive hiring practices, and establishing employee resource groups. These actions not only create a sense of belonging for diverse individuals but also promote allyship among employees.

Furthermore, it is crucial for leaders to recognize their privilege and use their positions to advocate for diversity and inclusion.

As seen in the case of Jean-Pierre, representation matters, and having diverse leaders who can speak out against discrimination can make a significant impact. Leaders should actively listen to marginalized voices within their organizations and take meaningful action towards promoting equity.

In conclusion, fostering diversity and inclusion is vital for cultivating a thriving workplace culture. It is imperative for companies to prioritize these principles and actively promote them to ensure equitable treatment of all employees. By addressing proponents of harmful ideologies, nurturing inclusivity, and advocating diversity from positions of privilege, organizations can significantly progress in eliminating workplace racism. Importantly, establishing an inclusive environment benefit everyone and enhances innovation, creativity, and success. Therefore, when you encounter the term “DEI hire,” demonstrate your ongoing commitment to diversity and inclusion in the workplace.

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