Working with Business Leaders

Technology executives and business analysts must prioritize closely working with business leaders and their teams. As the business team’s tech acumen has advanced, particularly with cloud technology, the tech team must continuously enhance their skills. Demonstrating the value of technology interactions to the business is essential.

For tech professionals, earning the trust and respect of business colleagues is crucial. Engage them early in the requirements process for any solution development. Avoid assuming you fully understand business needs when creating or implementing a tech solution.

Often, the technology team leads the process and involves the business later, leaving them feeling excluded and wondering, “Why weren’t we involved earlier?” Regardless of expertise, gaining consensus and buy-in is vital for designing solutions that truly meet business needs. Early inclusion of the business team ensures this buy-in.

In Agile design, “shifting left” means involving the business leaders earlier in the development process.

This collaborative approach is increasingly common and necessary. With the rise of no-code and low-code solutions, end-users may even develop their own applications. Keeping the business engaged and delivering value is critical.

There’s no room for ego. Business leaders encourage tech executives to step down from their ivory towers—sooner rather than later. Tech leaders must stay well-informed and understand the business’s daily operations, rather than relying solely on technical knowledge. This understanding builds trust and credibility with the business team.

Additionally, technology executives must continuously educate themselves about new technologies and their potential impact on the business. They should also have a solid understanding of the current technology landscape, including trends and emerging technologies. This knowledge allows them to make informed decisions that support the organization’s overall strategy and goals.

Collaboration between tech professionals and business leaders is not just limited to project development. It extends to ongoing maintenance and support of systems as well. Regular communication and collaboration ensure that any issues or updates are addressed promptly and effectively.

In addition, staying current on tech trends helps businesses outpace competitors and adapt swiftly to market changes. Tech pros and business leaders collaborating drive growth, efficiency, and success.

In conclusion, working with business leaders and collaboration between technology executives is essential in today’s fast-paced digital world. Through open communication, mutual respect, continuous learning, and a collaborative mindset, these two teams can work together towards achieving a common goal – leveraging technology to drive business success. Let’s continue to emphasize the importance of this collaboration and strive for a harmonious relationship between tech and business teams. So, we should always prioritize collaboration, communication, and continuous learning in order to succeed in this ever-changing technological landscape.

Click here to see a post on the future of collaboration technologies.

Technology Strategy Maintenance

In order for your technology strategy to survive over time, it’s important for a tech exec to put processes in place for technology strategy maintenance, such as regularly reviewing and updating the strategy as appropriate. This ensures that your company stays ahead of the curve and is able to adapt to changing market conditions.

One key aspect of a successful tech strategy is understanding the needs and goals of your customers.

As technology continues to advance at a rapid pace, customer demands and expectations are also evolving. It’s crucial for tech executives to stay in tune with these changes and adjust their strategy accordingly.

Another important factor is staying aware of emerging technologies and how they may impact your industry. Being proactive in identifying potential disruptions or opportunities can give your company a competitive edge. This requires constantly keeping up with industry trends, attending conferences and events, and networking with other tech leaders.

The following are examples of some good recurring activities for tech strategy maintenance:

A. Communicate the Plan – consistently.

Communication is one of the responsibilities of IT Strategy Governance. The governance structure will need to communicate both the planning (while developing the Strategy) and the plan (the final deliverables and the execution approach). 

B. Monitor Performance – regularly.

Goals and initiatives will have metrics to reflect progress towards the goals. This step will be another tool used by the governance structure to monitor performance against targets.  It will be depicted using dashboards and key performance indicators.

C. Review Strategy – regularly and incrementally.

On a predefined schedule, the whole strategy needs to be reviewed.  The governance structure will utilize this review for course correction.  There is also another important benefit of this review cycles: incremental development of the strategy. 

Conclusion

To uphold an effective and relevant technology strategy, tech executives need to prioritize staying informed and adaptable. This involves not only keeping up with current industry trends and developments but also anticipating future shifts in the technology landscape. By understanding the needs and preferences of customers and keeping a pulse on emerging technologies, companies can identify potential opportunities for innovation and improvement.

Staying ahead of the curve allows businesses to implement cutting-edge solutions, streamline operations, and offer enhanced products or services. This proactive approach is crucial for driving success and maintaining a competitive edge in today’s fast-paced digital landscape.

Click here for a post on technology strategy governance.

Strategy Solution Roadmap

The final phase of our Technology Strategy build process entails crafting a well-defined roadmap that outlines the proposed solutions for supporting the organization’s business direction. This section is crucial for tech executives as it outlines how solutions will meet business needs, including timing and cost estimates. It’s a key tool for aligning tech initiatives with organizational goals.

9. Develop Roadmap – initiatives with priorities, estimates, ownership and schedules

To advance, identify specific, measurable actions to signal completion of the strategy building. The implementation plan will include strategic initiatives aligned with the organization’s goals. Analyzing the gap between current and future states guides the identification of these initiatives. Organizing them cohesively is crucial.

  1. Dependencies and priorities: initiatives are in priority order so that criticality can be easily identified. From a criticality perspective, this means the most important initiatives that will lead to the ultimate successful outcome as determined by the business.

  2. Budget estimates: including people, tools, and efforts. Creating a realistic budget is an essential step for any project. It involves estimating the costs associated with people, tools, and efforts required to complete the projects successfully.

  3. Assigned ownership to ensure accountability. In project management, assigning ownership is crucial. Each task must have a specific person or team responsible. Lack of clarity on ownership leads to confusion and reduced accountability in projects.

  4. Schedules of initiative durations, and when value can be realized. Once the strategy is in place, numerous projects and initiatives will run concurrently, each with their own deadlines. How can you anticipate when the value from these initiatives will materialize? Enter initiative duration schedules. These documents outline project timelines, key milestones, and deliverables, aiding in resource planning, management, and return on investment projections.

In conclusion, the roadmap provides a clear path to actualize the goals outlined in the mandate, strategic objectives, and target model. Each initiative aligns with a project, serving as the bridge between strategy management and program management. The Program Management Office, responsible for program management, meticulously outlines project plans for each initiative.

Tech Strategy – Target Environment

Talking about Technology Strategy, the tech exec’s goal is to address business needs through the future state target environment of the technology platform. Envisioning and documenting models in the tech strategy are vital for gaining stakeholder consensus.

In step seven, our key architects gather for planning sessions to establish cohesive vision for the future. We analyze identified gaps in the current environment and determine the necessary steps to address them. This ensures a comprehensive approach to shaping the desired state.

7. Envision Target State and Assess Gaps

With the IT mandate established and the existing environment thoroughly analyzed, we are ready define the strategic goals of our technology strategy and envision the future state of our IT platform. To achieve this, we will continue adopting an Enterprise Architecture modeling approach that enables us to depict a promising future scenario.

The envisioned future should encompass the following key elements:

  1. Strategic goals – good if you can arrange them into strategic themes or focus areas.

  2. Architecture models – conceptually depicting the future state in different areas such business alignment, data needs, and technology platforms.

  3. Specific technologies/ solutions – recommended for adoption to address the businesses’ strategic issues (aligned with business goals).

Understanding the tech landscape and envisioning the target model allows us to perform a gap analysis. This analysis guides strategic initiatives for a technology roadmap. By identifying the current state, we can determine what technologies are needed to achieve the desired future state. This process involves both understanding the organization’s goals and objectives, as well as researching and staying informed on emerging technologies.

It’s also important to involve key stakeholders in the assessment process. This could include department heads, end users, and IT professionals. By involving these individuals, you can better understand their needs and concerns and ensure that when you build a technology roadmap it aligns with their goals as well.

In conclusion, envisioning the target state and identifying gaps in the business environment are essential steps in creating a successful technology roadmap. By involving key stakeholders and staying informed on emerging technologies, you can ensure that your technology roadmap is aligned with your organization’s goals and objectives, setting you up for success in the ever-changing world of technology.

Click here for STEPS 5 and 6 of the strategy build process.

Tech Strategy – Analyze Current to Identify Strategic

In our discussion on Technology Strategy, we emphasized the significance of a concrete plan as a foundation for tech execs managing IT operations. This critical document outlines initiatives to achieve business objectives. Now we’ll focus on steps five and six: analyze current environment and identifying strategic environment.

5. Analyze Current IT Environment

Developing a technology strategy involves analyzing the current IT environment, assessing support for business needs, and understanding the influence of previous decisions on the present state. It also requires identifying potential opportunities and risks, evaluating the feasibility of implementing new technologies, and developing a roadmap for implementation.

One key aspect of technology strategy development is understanding the current environment. This involves assessing the organization’s existing technology infrastructure, processes, and systems. It is important to identify any areas that are outdated or lacking in functionality, as well as any redundancies or inefficiencies.

Another crucial aspect is assessing support for business needs. A successful technology strategy aligns with the overall goals and objectives of the organization. Therefore, it is essential to understand the specific requirements and priorities of various departments within the company. This can involve conducting surveys or interviews with key stakeholders to gather insights into current pain points and desired outcomes.

Past decisions can also have a significant impact on the effectiveness of a technology strategy. It is important to review past investments in technology and identify any systems or processes that may no longer align with current business needs. This can help identify areas for potential consolidation or replacement, saving time and resources in the long run.

Some of the questions to ask include:

  • what debt do we have.

  • can we untwine some things in order to improve and lower cost.

  • what gaps do we have; and,

  • how do we determine what’s needed in order to move forward?

The captured analytical data is combined with input acquired through various means:

  1. Interviews with business leaders

  2. Reviewing exiting documents (processes, policies, standards, organization structures, budgets, etc.,)

An IT architect could develop an Enterprise Architecture to facilitate informed technology decisions in the future.

6. Identify Strategic Issues and Outcomes

After analyzing the tech landscape, we must define and document strategic issues and outcomes. These issues should be discussed and refined with stakeholder leadership to prepare for the benchmarking exercise. The strategic issues should also serve as the foundation for defining the organization’s vision and goals.

It is important to understand that technology is constantly evolving and can have a significant impact on businesses, both positively and negatively. As such, it is vital for organizations to stay ahead of these changes in order to remain competitive. This is where strategic planning comes into play.

Strategic planning involves setting long-term goals, identifying opportunities and potential threats, and creating a roadmap for achieving success. It allows organizations to anticipate and adapt to changes in the tech landscape, ensuring that they are always one step ahead of their competitors.

Documenting these strategic issues not only helps organizations keep track of their progress but also allows them to identify any gaps or areas that need improvement. By involving key stakeholders in the planning process, companies can gain valuable insights and perspectives to create a more comprehensive and effective strategy.

Another aspect of strategic planning is staying informed about emerging technologies and trends. This involves conducting thorough research and analysis to understand how these advancements may impact the organization’s operations, customers, and market position. By being proactive in monitoring these developments, companies can identify new opportunities for growth and stay ahead of potential threats.

However, it is not enough to simply have a plan in place. Organizations must also be able to effectively execute their strategies. This requires having the right resources, including skilled employees and proper infrastructure, as well as ongoing evaluation and adjustment of the plan as needed.

Ultimately, strategic planning allows businesses to navigate the constantly evolving tech landscape with confidence and purpose. It enables them to capitalize on emerging technologies, adapt to changing consumer needs, and remain competitive in a fast-paced market.

Click here for the post on step seven of the technology strategy build process.

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