Working with the Business

Tech execs and business analysts collaborate with the business leadership and their team. The business team’s tech maturity has grown, especially with the advent of cloud. Thus, the technology team must work harder to maintain their skills. Ensuring the Business sees value in the interactions with the Technology team is vital.

As a tech professional, gaining trust and respect from business colleagues is crucial. Involve them early on in the requirements process for any solution being developed. Don’t assume you fully grasp the business needs when building or implementing a tech solution.

Often, the technology team takes the lead and involves the Business later in the process. This can result in the Business feeling left out, asking, “Why wasn’t I included earlier?” Whether you have expertise or not, consensus and buy-in are crucial for designing a solution that meets business needs. Including your business team early is the key to gaining that buy-in.

In Agile design, “moving left” involves involving the business team earlier in the process. This collaborative approach is becoming more prevalent and essential. With no/low code solutions on the horizon, end-users may even develop their own applications. It’s crucial to keep the business on board and provide value.

No room for ego. Business leaders urge tech execs to step down from ivory towers. Sooner the better.

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