January 2023

A Successful Tech Exec Takes Risks (well informed ones)

“All courses of action are risky, so prudence is not in avoiding danger (it’s impossible) but calculating risk and acting decisively. Make mistakes of ambition and not mistakes of sloth. Develop the strength to do bold things, not the strength to suffer.“
Niccolò Machiavelli, The Prince

Risk: Every individual encounters daily risks, particularly when veering away from the comfort of routine. Evaluating the repercussions entails a crucial assessment of your strengths and vulnerabilities. As a tech exec, you will inevitably face challenging circumstances where your experience becomes indispensable in navigating tumultuous waters. Capitalizing on the wisdom of a mentor can significantly enhance your risk management capabilities. When a leader requests your trust and urges you to embrace a risky situation, even if it lies outside your comfort zone, have faith in their judgment. They have chosen you for your immense potential.

Here are a few key points to consider in order to overcome risks:

Acclimatize to the new environment:

Before diving into new situations, it’s crucial to familiarize yourself with the environment and the people. Build relationships regardless of their roles and seek to understand processes, best practices, and leverage others’ experiences for success.

Be comfortable in your shoes:

For success, be confident in your decisions. Recognize the empowerment to make choices you believe in. The support of your leadership and team fosters confidence in making tough calls.

Leverage experience and support of your mentor:

Smart decision makers value and harness the wisdom of experienced individuals. Trust in supportive leadership reduces fear of taking risks.

Be fearless and prepared for the unknown:

Every risk carries smaller unknown risks. Fear of repercussions hinders exploring all available options, resulting in self-imposed limitations and narrow operations.

Take bold moves. Risks are part of our daily lives, some consciously taken, others unbeknownst. Embrace career risks and watch yourself soar with smart choices and the right support. Progress awaits!

Avoiding Unconscious Bias as a Tech Exec

Unconscious bias is when a person unknowingly makes judgements based on their unconscious mind. A tech exec needs to understand and avoid making decisions based on unconscious bias.

Often, individuals are unaware of their own biases, which often stem from their upbringing. For instance, a parent may frequently express disdain for a particular race or creed in the privacy of their home, with their impressionable child as an audience. These encounters leave a lasting impact on the person’s psyche.

Human nature plays a role in our inclination to gravitate towards those who resemble us. In the realm of business, however, it’s crucial to acknowledge that not everyone shares our similarities. Consequently, surrounding ourselves solely with individuals who mirror our own traits can inadvertently reflect a bias, excluding others in the process.

Be aware that your leaders may have these biases and work to help yourself avoid being impacted.

Allow me to provide an illustration of being ensnared by bias:

You are on a team where everyone is a football lover. They talk about it every day, and the manager has started a fantasy football league.
You are not a fan and don’t participate in the discussions about the league. So, you are kind of on the outside.
The team manager establishes a strong bond with each member, sharing their love for football and regularly enjoying lunch together. Although you are not usually included, the camaraderie among them is evident.
Due to the manager’s substantial interactions with individuals who share a common interest, which often intertwines work discussions and football banter, he also entrusts the most captivating tasks to these individuals.
You are assigned mostly admirative tasks.
You articulate your dissatisfaction with the job to your counselor, pondering whether this organization might not be the ideal fit for you.
Your counselor, as expected, communicates with the manager to inform them about your concern. The manager, however, expresses their own concern that you haven’t directly addressed the issue with them. Furthermore, they mention to your counselor that you appear to be disconnected from the team and lacking motivation.
Because of the “football connection” you have not felt overly comfortable confiding in the manager.
Naturally, with the administrative work, and the lack of connection with your manager you are down. Mentally this is just not what you want to be doing.
The annual appraisals have commenced, and the feedback from your manager and counselor to the management team has been less than satisfactory. Despite your anticipation for a promotion this year, unfortunately, it will not be happening.

Unconscious bias affected your progress, but it’s not your fault for not getting promoted. Your manager favored individuals with similar qualities, lacking inclusivity. Hopefully, your company educates leaders about unconscious bias; but often, they don’t. If not, you’ll need to navigate this situation independently.

It’s tough, but don’t let isolation hold you back. Share your concerns with your manager about feeling excluded and request tasks that promote your growth in the company.

Click here for a post on dealing with the situation of your boss hating you.

Market Yourself

This subject deserves an entire category dedicated to it on this blog. It is a crucial aspect of brand building, regardless of one’s tenure in a company or career. Even tech execs must refine their personal brand to succeed.

As you navigate through your office, always be prepared for unexpected encounters with senior leaders. So, what should you do when you meet them in the elevator? Embrace the moment! Craft a concise self-introduction, commonly referred to as an “elevator pitch,” that highlights your background, role, and identity. Strive for brevity, ensuring it can be delivered within the duration of an elevator ride – perhaps just five floors. Let your words radiate confidence and eloquence, making a lasting impression.

I believe that the elevator pitch serves as the foundation for establishing your brand identity.

However, it is an imperative initial stride. Being comfortable with self-expression is essential. Practice it. Admittedly, sharing personal anecdotes with unfamiliar individuals can be daunting, but wise leaders appreciate your endeavors to forge connections and are typically encouraging (well, at least most esteemed leaders within the organization).

Here’s the elevator pitch…

Hello Mr. Jones! It’s wonderful to see you. I’m Jean Smith from the Technology Department. May I take a moment to introduce myself? I specialize in supporting finance department applications and possess exceptional communication skills. My long-term aspiration is to become a valued member of the leadership team at ABC Company. I am truly grateful for this opportunity to connect with you.

Feel free to add and enhance but avoid any oddities. Keep it concise and straightforward. Be warm and welcoming, as if meeting a friend on the street.

Please remember that you have a limited time to make a lasting impression on the leader. Our focus for now will be on ensuring that they remember you. We will discuss additional personal marketing activities at a later point.

Your Boss Hates You (What do you do?)

If you find yourself not getting along with your tech exec boss, it can be a challenging situation. Sometimes, the connection simply isn’t there. It could be due to differing operating styles or a misstep that has upset your manager.

Navigating this challenging situation can be highly stressful when it comes to showing up for work each day. Unfortunately, addressing the barrier that has emerged between you and your boss is necessary. Remember, your boss holds the power to potentially impact your career, especially within the current company. If you aspire to reach an executive position within this organization, it’s crucial to resolve the situation. Consider establishing a regular connection to meet weekly, allowing you to better understand and address the underlying issues. Although it may be painful, open and consistent communication is key to finding a resolution.

Although it may be challenging, it is important to have a conversation with your boss to understand their concerns. Start by compiling a list of potential actions to address the issues and share your plan for resolving them with your manager. It is crucial to ensure alignment on the steps needed to improve the working relationship.

If the situation is dire, it may be necessary to contemplate leaving the company. This, especially if you have invested time and effort in building distinguished reputation and feel at ease within the company’s culture. Transitioning to a new organization can prove arduous as it entails starting afresh with a different leadership team, requiring you to once again demonstrate your capabilities.

Click here for a post on how to do a job search as a tech executive.

Understanding Corporate Culture

As a tech exec, effectively selling your services to clients requires a deep understanding and alignment of their culture. By doing so, you significantly enhance your ability to close deals and successfully deliver your services. This strategic approach enables you to not only meet client expectations but also create a positive and lasting impact.

Understanding the culture of an organization requires effort, as it is intricately tied to its leadership. By familiarizing oneself with the values and priorities of the leaders, one can begin unraveling the complex tapestry that defines a company’s culture.

Culture encompasses the values and beliefs that shape an organization’s operations and decision-making. It is influenced by leaders and influencers at all levels and reflected in the behaviors of individuals within the organization. Over time, leadership actions can solidify culture, creating an enduring legacy environment.

When guiding clients in cultural change, there’s a golden opportunity to shape their path. Active involvement is crucial in assimilating new beliefs and behaviors aligned with the vision. In larger matrix organizations, isolated teams can result in a culture misaligned with the strategic direction.

Effective cultural change fuels bottom line results and cultivates a fulfilling work environment. As a trusted advisor, you’ll play a vital role in this transformative atmosphere. Stay tuned for upcoming blog posts where we delve into strategies for achieving success.